Role Summary
The Bud Tender is responsible for educating patients on the benefits and potential side effects of medication. In this role you will need to be knowledgeable about various products and their effects. The primary function of the Bud Tender include interacting with, educating, and advising members face-to-face and by the phone; record-keeping; assisting with inventory and cash management; interacting with local service providers; and helping to maintain a clean, safe, and welcoming facility inside and out.
Key Duties and Responsibilities
- Provide exceptional customer service to patients, guests, and coworkers
- Coordinate return and exchanges in accordance with company policy
- Assess inventory needed in the live inventory room and transfer items as needed, complete daily inventory counts, including
- but not limited to Weedmaps, Leafly, Leaf Logix, and Website
- Assess inventory overages and shortages and submit inventory needs to the logistics
- Assess accessory needs with manager and order as needed as well as preparing inventory for store front displays
- Open and close store according to manager’s guidelines
- Perform other duties as assigned
- Delivering locally with your own personal vehicle
Skills and Qualifications
- High-school diploma or equivalent (GED)
- Prior experience, preferably in retail and/or customer service area is a plus
- Must have prior cash handling experience
- Ability to work independently in a dynamic, fast-paced environment and with a variety of personalities at various seniority levels
- Must possess excellent people skills and be able to communicate effectively with others in both verbal and written form
- Must be able to work effectively without supervision and in a team environment
- Strong interpersonal skills, business sense, and professionalism to communicate with all levels of management and staff; ability to uphold a strict level of confidentiality and discretion
- Able to understand and follow written/oral instructions
- Ability to respectfully and politely interact with customers and team members
- Able to communicate in conversational English in order to work effectively with customers and team members, operate electronic equipment (computer, laptop), comprehend safety procedures, and utilize telecommunication devices
Additional Minimum Qualifications
- Must possess a valid driver’s license and a clear driving record
- Must be able to pass a level 1 and level 2 background check and drug screening
- Must be at least 21 years of age
- Must possess the mental and physical capacities necessary to perform the job duties
- Must have a reliable vehicle
Physical Requirements
- Must be able to push, pull, move, and/or lift a minimum of 25 lbs. to a minimum height of 5 feet and able to push, pull, move, and/or carry such weight a minimum distance of 50 feet, with or without mechanical assistance
- Must be able to work seated/standing as appropriate at workstations for extended periods of time, maintain body equilibrium while climbing ladders, stairways, stopping, kneeling, crouching, and reaching, and use hands/fingers to hold, grasp, turn, pick, pinch frequently/constantly to complete tasks
- Must have visual acuity with/without job aids to perform activities such as; reading, viewing a computer terminal, visual inspection involving small parts/details. Clarity of vision at 20 ft or more in day and night/dark condition
